Mostly jobs need good communication skills to help people who can express themselves clearly and positively in both writing and verbally. It’s one of the key requirements of success, so it pays to understand what’s involved – and there’s more to ‘good communication’ than the obvious.
The problem is that ‘good communication skills’ is idiom so overused, and so extensive, that it’s hard to know what it’s really saying.
Having good communication skills in the workplace is all about being able to bring information to people simply and clearly in a way that means things are understood and get done. It’s about conveying and receiving messages clearly, and being able to read your audience. It means you can do things like give and know instructions, ask questions, make requests, learn new things and convey information with ease.
It also means that you can familiarize yourself to new and some different situations, learn to read the behaviour of other people, compromise to reach agreement, have tough conversations with ease, and avoid and resolve conflict. In fact, a large part of good communication is about being empathic, so you can know how others will interpret your words and behaviour. And don’t forget that communication is a two-way path, so being a good listener is vital.
Good communication skills are some of the simplest, most vital and most valuable and useful tools for success you can possess. In fact, they are maybe the number one ability required by employers. So if you’re lacking in this sector, you might like to keep the following in mind.
Some places like office, cafe wherever you work communication hygiene checks that can help to make us more real communicators include:
Be Self Aware:
Take feedback from your nobles or family and friends, and observe the impact of your communication on others. Self- awareness is the first obstacle in the communication journey. Once the awareness sets in, the enhancement will follow.
Know when there is TMI:
In the place of work, restrictive communication to what is absolutely essential is important to be effective. Whether it’s in an interview or a client meeting, it is very important to communicate with intelligibility without indulging in TMI. Your personal life should mainly remain outside the realm of the work place.
Keep it Positive:
Initiate all communication on a positive note and focus on offering solutions rather than merely highlighting problems. Abstain from negative comments or making some excuses for tasks that have not been accomplished. Speak with belief and showcase your command over the situation through confident communication.
For millennials and Gen Z, this is very important to recall. When at job interviews or in meetings or generally in a conversation at the work area or place, make sure your devices are on silent mode or put away to prevent you from ‘phubbing’ the other person. This specifies that you value another person’s time as much as your own.
Don’t Fake It:
Remember, non-verbal cues speak volumes! Finally, there is no point in giving a compliment or a raise or saying how much you like this company, corporation or individual if your body language says otherwise.
Show that you Care:
Some empathy goes a long way. Be human-centered in your approach in the direction of all stakeholders and it will allow you to build meaningful relationships in the workplace.
Confidence not Arrogance:
Being well-informed, having clarity of thought in your mind and accuracy in your communication will prove confidence at interviews or at meetings. Remember there is a good line between confidence and arrogance and people resonate better with confident people not arrogant ones!
In the work area or place effective ‘phrasing’, being ‘measured’ in your communication and using ‘some professional language’ will take you a long way. It is especially important to self-manage yourself in moments of irritation, anger, stress or anxiety.
Navigate Mediums Successfully:
One of the biggest challenge that we face today is being able to positively and successfully communicate across all mediums. In a mostly low touch, low feel world messaging services have become a challenging main form of communication. Make sure that you stay professional in your communication language and approach across these mediums, and follow the necessary protocol irrespective of offline or online communication.
Intellect > Mind:
As Vedanta philosophy recommends, your rationale and reasoning should guide you to better manage desires and emotions. The more you conduct yourself in line with your ‘intellect’ the more evolved will you be as a professional.